Effective Date: 25-05-2019 Policy Version: 1.3
The Realty Bulls, Save Max Bulls Realty Brokerage
145 Clarence St. Unit 29
Brampton, ON, L6W 1T2
‘Nonpersonal Information’ (NPI) is information that is in no way personally identifiable. Some NPI is obtained automatically when you access our website with a web browser. ‘Personally Identifiable Information’ (PII) is information that is personally identifiable to you and brought for us to provide you with a product or service. PII may include your name, email address, physical address, phone number, credit card information, and other information you provide to us.
INFORMATION WE COLLECT
Generally, you control the amount and type of information you provide us when using our website. We require that you provide us with certain information so that we can provide you with services and products. If you do not provide us with enough information, we may be unable to process your order or sale. If you register as a user or member to use our website, you must provide PII for us to provide you with various features and functionality in terms of our website.
We collect your PII in the following ways:
We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our website, if any, and the name of the website you’ll visit when you leave our website. This information also includes the IP address of your computer/the proxy server you use to access the Internet, your Internet service provider’s name, your web browser type, the type of mobile device, and your computer operating system. We use all this information to analyze user trends to help improve our website.
CLICKING ON TO AND BROWSING OUR WEBSITE
When you enter and use our website and agree to accept cookies, some may contain your PII.
AT THE TIME OF USER AND MEMBER REGISTRATION
When you register as a user or member, we collect your name, email address, and other information listed.
BUYING PRODUCTS OR SERVICES
If you buy products or services from us, we collect your name, email address, physical address, credit card information, phone number, and other information listed.
Our website may use online forms. The information you enter into these online forms may contain PII.
If you use our mobile application, you may have to provide PII.
We may collect and process information about your physical location when you use our services. We use several technologies, like GPS and IP tracking, to determine your location. These technologies may also provide information about nearby cell towers, Wi-Fi access points, and other devices.
Our website may offer premium features you must pay to use. If we were to charge you for using these premium features, we would need to collect payment information (such as a credit card) to bill you for using such premium features.
A cookie is a small piece of data or a text file downloaded to your computer or mobile device when you access certain websites. Cookies may contain text that can be read by the web server that delivered the cookie to you. The text in the cookie generally consists of a sequence of letters and numbers that uniquely identify your computer or mobile device; it may also contain other information.
These cookies collect information about the website’s use, such as visited pages, traffic sources, users’ interests, content management, and other website measurements.
While using the website, these cookies enable the website to remember a user’s choices – such as their language, user name, and other personal preferences. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.
These cookies can improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.
ADVERTISING OR TARGETING COOKIES
Advertising companies usually use these cookies to develop a profile of your browsing interests and serve advertisements on other websites related to your interests. You will see less advertising if you disable these cookies.
These cookies allow websites to link the actions of a user during a browser session. They may be used for various purposes, such as remembering what users have put in their shopping carts as they browse a website. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long-term.
These cookies are stored on a user’s device between browser sessions, allowing the user’s preferences or actions across a site (or, in some cases, across different areas) to be remembered. Persistent cookies may be used for various purposes, including remembering users’ choices and preferences when using a website or targeting advertising.
- Identifying the areas of our website that you have visited
- Personalizing the content you see on our website
- Our website analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate marketing
- Allowing you to post comments
- Allowing you to share content with social networks
We may also use a technology called web beacons to collect general information about your use of our website and your use of special promotions or newsletters. The information we collect from web beacons allows us to statistically monitor the number of people who open our emails. Web beacons also help us understand the behaviour of our customers and visitors.
Our website uses Google Analytics to collect information about the use of our site. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they have used before coming to our site. We use the information we get from Google Analytics to improve our site. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected using Google Analytics with PII. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site, the cookie cannot be used by anyone but Google. You can prevent Google Analytics from using your information by opting out at this link: https://tools.google.com/dlpage/gaoptout.
Why do I see ads by Google for products I’ve viewed?
Our website uses a remarketing advertising service. Our remarketing service is provided by Google and other companies that show our ads on websites across the Internet. With remarketing, you may see ads for our products you have previously looked at. For example, suppose you visit a website that sells computers but does not buy one on your first visit. The website’s owner might encourage you to revisit their site and buy a computer by showing you their ads again on other websites you visit. We use remarketing for similar purposes, so you may see advertisements for our products as you search the Internet. For this to happen, Google or other remarketing providers will read a cookie already in your browser or place a cookie when you visit our site or other sites using remarketing. (This can only happen if your browser is set to let it happen).
Our website uses Facebook’s remarketing advertising service. With remarketing, you may see ads for our products which you have previously looked at when you use Facebook. For this to happen, Facebook uses a Custom Audience Pixel activated when a visitor lands on a webpage and a unique “cookie” is placed in their browser. To opt out of Facebook remarketing, visit https://www.facebook.com/help/568137493302217.
HOW YOUR INFORMATION IS USED
We use the information we receive from you to:
- Provide our products and services
- Personalize and customize our content
- Make improvements to our website
- Contact you with updates to our website
- Resolve problems and disputes
- Contact you with marketing and advertising
that we believe may be of interest to you
COMMUNICATIONS AND EMAILS
When we communicate with you about our website, we will use the email address you provided when registering as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: [email protected]
SHARING INFORMATION WITH AFFILIATES AND OTHER THIRD PARTIES
We do not sell, rent, or provide your PII to third parties for marketing purposes. However, we may use your nonpersonal information (NPI) for data aggregation purposes, which might be sold to other parties at our discretion. Any such data aggregation would not contain any of your PII. We may provide your PII to third-party service providers we hire to provide services to us. These third-party service providers include but are not limited to payment processors, web analytics companies (like Google Analytics), call centers, data management services, help desk providers, shopping cart and email service providers, and shipping and mailing companies.
LEGALLY REQUIRED RELEASES OF INFORMATION
We may be legally required to disclose your PII if such disclosure is (a) required by subpoena, law, or another legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties, including you and other users or members; or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, users, employees, and affiliates.
DISCLOSURES TO SUCCESSORS
We also retain the right to transfer your PII if our company files for bankruptcy and some or all of our assets are sold to another individual or business.
COMMUNITY DISCUSSION BOARDS
RETAINING AND DESTROYING YOUR (PII)
We retain the information we collect from you (including your PII) only for as long as we need it for legal, business, or tax purposes. Your information may be retained in electronic form, paper form, or a combination. When your information is no longer needed, we will destroy, delete, or erase it.
UPDATING, REQUESTING, AND DELETING YOUR (PII)
You can update your PII using services found on our website. If no such services exist, you can contact us using the contact information at the top of this policy, and we will help you. You have the right to request and access the type of PII we have collected from you that our company has stored in electronic or paper format. You also have the right to request that we delete any PII we have about you. If you want access to your PII, are asking to know what PII we have collected about you, or are requesting that we delete your PII, send us an email with your request to: [email protected] or contact us using our contact information at the top of this website and we will help you. However, as needed, we may keep your PII to enforce our agreements and comply with legal obligations.
FILING A COMPLAINT WITH AUTHORITIES
You have the right to file a complaint with supervisory authorities if your information has not been processed in compliance with the General Data Protection Regulation. If the supervisory authorities fail to address your complaint properly, you may have the right to a judicial remedy.
REVOKING YOUR CONSENT AND OPTING OUT OF SHARING YOUR INFORMATION
You have the right to revoke your consent for us to use your PII at any time. You can always opt out of future unaffiliated third-party disclosures of your information. Such an opt-out will not affect disclosures otherwise permitted by law, including but not limited to: (i) disclosures to affiliates, (ii) disclosures to third-party service providers that provide certain services for our business, such as credit card processing, computer system services, shipping, data management, or promotional services, (iii) disclosures to third parties as necessary to fulfill your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter or third-party offers you may choose to accept. If you want to opt out of unaffiliated third-party disclosures or revoke your consent for us to use your PII, send us an email with your request to: [email protected]
OBJECTING TO PROCESSING YOUR PII
You have the right to object to the processing of your PII.
PROTECTING THE PRIVACY RIGHTS OF THIRD PARTIES
If any postings on our website contain information about third parties, you must be permitted to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified if such postings violate the privacy rights of others.
DO NOT TRACK SETTINGS
Some web browsers have settings that enable you to request that our website not track your movement within our website. Our website does not obey such settings when transmitted to and detected by our website. You can turn off your browser’s tracking features and other security settings by referring to your browser’s user manual.
LINKS TO OTHER WEBSITES
PROTECTING CHILDREN’S PRIVACY
Even though our website is not designed for use by anyone under 13 (child), we realize that a child under 13 may attempt to access our website. You acknowledge that we do not verify the age of our users, nor do we have any liability for doing so. We do not knowingly collect PII from children under the age of 13. Please contact us if you are a parent or guardian and believe your child is using our website. If we discover a child accessing our website, we will delete their information within a reasonable period. Before we remove any information, we may ask for proof of identification to prevent malicious removal of account information.
OUR EMAIL POLICY
You can always avoid receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business.
OUR SECURITY POLICY
We have built our website using industry-standard encryption and authentication tools to protect the security of your PII. We also use technologies such as secure routers and firewalls to help protect your PII. When we collect your credit card information through our website, we encrypt it before it travels over the Internet using industry-standard technology for secure online transactions. Unfortunately, because of its nature, we cannot guarantee against the loss or misuse of your PII or secure data transmission over the Internet.
We strongly urge you to protect any password you may have for our website and not to share it with anyone. You should always log out of our website when you finish using it, especially if you are sharing or using a computer in a public place.
INTERNATIONAL DATA TRANSFERS
Information we collect from you may be stored, processed, and transferred between any countries we operate. For European customers and users, your PII may be transferred outside the European Union for us to provide the services and information you request. Wherever we transfer, process or store your PII, we will take reasonable steps to protect it. We will use the information we collect from you through this policy. Using our website or services, you agree to the transfers of your PII described in this section.
Also, the PII you post on our website for publication may be available worldwide through the Internet. We cannot prevent the use or misuse of such information by others.