Last updated: August 24, 2026

1. Introduction

The Realty Bulls Brokerage (“The Realty Bulls,” “we,” “us,” or “our“) respects your privacy and is committed to protecting the personal information of everyone who visits therealtybulls.com (the “Site“), registers for our Virtual Office Website (“VOW“), submits a form (including our Worksheet or Platinum Access requests), or otherwise interacts with us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and disclose it, how we protect it, and the choices and rights available to you. It applies to the Site, the VOW, and all related services offered by The Realty Bulls Brokerage, unless a separate policy is provided for a specific service.

By using the Site or the VOW, you consent to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree with this Policy, please do not use the Site or register for the VOW.

2. Who We Are

The Realty Bulls Brokerage is a real estate brokerage registered under the Trust in Real Estate Services Act, 2002 (Ontario) (“TRESA“) and regulated by the Real Estate Council of Ontario (“RECO“).

• Address: 6660 Kennedy Rd S #209, Mississauga, ON L5T 2M9, Canada
• Phone: +1 (647) 892-1234
• Email: [email protected]
• Broker of Record: Mohsin Shaikh
• RECO Registration No.: 4791593

3. Our Legal Framework

We collect, use, and disclose personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA“) and, where applicable, provincial and territorial privacy legislation, including Quebec’s Act respecting the protection of personal information in the private sector (“Law 25“) for visitors located in Quebec. Where our marketing communications are concerned, we also comply with Canada’s Anti-Spam Legislation (“CASL“). Where we collect, use, or disclose personal information in connection with the Multiple Listing Service® (“MLS®“) system, we also comply with the MLS® Rules and Policies and VOW Rules of PropTx and the Toronto Regional Real Estate Board (“TRREB“).

We are guided by the ten internationally recognized privacy principles found in PIPEDA’s Schedule 1: accountability; identifying purposes; consent; limiting collection; limiting use, disclosure and retention; accuracy; safeguards; openness; individual access; and the ability to challenge our compliance.

4. Personal Information We Collect

Depending on how you interact with us, we may collect:

• Identification and contact information — name, mailing address, email address, and phone number, such as when you submit our Contact form, request our Worksheet, request Platinum Access, or register for an account.
• Account and VOW registration information — username, password (stored in encrypted/hashed form), account activity, saved listings, saved searches, and access logs.
• Property and purchase interests — the type of property, location, budget, and project(s) you are interested in, and any preferences you share with our agents.
• Communications — records of calls, emails, texts, and messages between you and The Realty Bulls, including inquiries submitted through the Site.
• Financial and identity information (where applicable) — information you voluntarily provide in connection with a Worksheet, deposit, assignment, or transaction, such as identification documents or proof of funds, which we collect only as needed and, where required, in accordance with obligations under FINTRAC and Canada’s anti-money laundering legislation.
• Technical and usage information — IP address, browser and device type, pages viewed, referring URLs, and similar data collected automatically through cookies and similar technologies (see Section 8).
• Information from other sources — such as builders, developers, mortgage professionals, or other real estate professionals you ask us to work with, or publicly available sources, where relevant to providing you with real estate services.

We do not knowingly collect sensitive financial account numbers, banking credentials, or government identification numbers through the Site itself; where such information is required (for example, to process a deposit), it is collected through secure, separate channels appropriate to that purpose.

5. How We Collect Information

We collect personal information directly from you (for example, when you fill out a form, create an account, or speak with one of our agents), automatically through your use of the Site (see Section 8, Cookies), and, occasionally, from third parties such as builders, co-operating brokerages, referral partners, or PropTx/TRREB, always in a manner consistent with this Policy and applicable law.

6. Why We Collect, Use, and Disclose Your Information

We collect, use, and disclose personal information for purposes including:

• providing real estate brokerage services, including responding to inquiries, arranging showings, and facilitating purchases, sales, leases, and assignments;
• creating and administering your VOW account, verifying your identity and email address, and granting access to property search tools and MLS® data;
• processing Worksheet submissions and Platinum Access requests for pre-construction opportunities;
• communicating with you about properties, listings, market updates, and promotions, where you have consented to receive them;
• maintaining the security, integrity, and proper functioning of the Site and VOW, including detecting and preventing fraud, unauthorized access, and automated data harvesting;
• complying with our legal, regulatory, and contractual obligations, including those under TRESA, RECO’s Code of Ethics, the MLS® Rules and Policies, the VOW Rules, and applicable anti-money-laundering legislation;
• improving the Site and our services, and understanding how visitors use the Site; and
• any other purpose to which you consent at the time of collection.

We will not use your personal information for a new purpose that is materially different from the purposes described above without first obtaining your consent, unless required or permitted by law.

7. Consent

By providing personal information to us, you consent to its collection, use, and disclosure as described in this Policy. Depending on the circumstances and the sensitivity of the information, we rely on express consent (for example, an opt-in checkbox for marketing emails) or implied consent (for example, where you voluntarily provide contact information to request a callback). You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us using the details in Section 18. Withdrawing consent may limit our ability to provide certain services to you, including VOW access.

8. Cookies and Other Tracking Technologies

Like most websites, the Site uses cookies, pixels, web beacons, and similar technologies (“Cookies“) to operate the Site, remember your preferences, understand how visitors use the Site, and — where enabled — support advertising and remarketing. This may include tools such as Google Analytics, Google Ads, and the Meta (Facebook/Instagram) Pixel, which may collect information about your visits to this and other websites to help us and our service providers measure performance and deliver more relevant advertising.

Categories of Cookies we may use include:

• Strictly necessary Cookies — required for core Site functionality, such as maintaining your login session on the VOW.
• Performance/analytics Cookies — help us understand how visitors use the Site so we can improve it.
• Functional Cookies — remember your preferences (for example, saved searches).
• Advertising/targeting Cookies — used to deliver more relevant ads and measure their effectiveness, and which may be set by third-party advertising networks.

You can control or disable Cookies through your browser settings; most browsers let you refuse or delete Cookies. If you disable Cookies, some features of the Site — including VOW login — may not function properly. Where required by law (including for visitors in Quebec), we will obtain your consent before using non-essential Cookies. The Site does not currently respond to “Do Not Track” browser signals.

9. Marketing Communications (CASL)

We will only send you commercial electronic messages (such as marketing emails or texts about listings, projects, or promotions) where we have your express or implied consent, as permitted under CASL. Every commercial electronic message we send will identify The Realty Bulls Brokerage as the sender, include our contact information, and provide a readily performed method to unsubscribe, which we will action within 10 business days. You may withdraw consent to marketing communications at any time by using the unsubscribe link in any message or by contacting us directly; this will not affect transactional or service-related communications necessary to a transaction you have requested.

10. How We Disclose Your Information

We do not sell your personal information. We may share personal information with:

• PropTx and TRREB — where you register for or use our VOW, your name, email address, username, and an audit trail of your access may be shared with PropTx and TRREB for auditing, compliance verification, and legal purposes, as required by the MLS® Rules and Policies and the VOW Rules. If you request that personal information associated with a listing be removed, we will act on that request and notify PropTx and the listing brokerage, as required.
• Co-operating brokerages, builders, and developers — where necessary to arrange a showing, submit an offer, process a Worksheet, or facilitate a transaction you have requested.
• Service providers — including our website hosting provider, CRM and email service providers, IT and security providers, and payment or identity-verification providers, who process personal information on our behalf and are contractually required to protect it and use it only for the purposes we specify.
• Professional advisors and lenders — such as mortgage professionals or legal counsel you ask us to connect you with.
• Regulators and legal authorities — including RECO, TRREB/PropTx, FINTRAC, courts, or law enforcement, where required or permitted by law, or to protect our rights, property, or safety, or those of others.
• A successor in a business transaction — such as a merger, acquisition, or sale of some or all of our business assets, subject to reasonable confidentiality protections.

Some of our service providers may be located outside Canada (see Section 11).

11. Cross-Border Storage and Processing

Some of the service providers we use to operate the Site, host data, or send communications may store or process personal information on servers located outside Canada, including in the United States. As a result, your personal information may be subject to the laws of those jurisdictions, including lawful access by foreign courts, law enforcement, or government authorities. By using the Site, you acknowledge this possibility. We take contractual and technical steps to require our service providers to protect personal information consistently with this Policy.

12. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including satisfying legal, regulatory, accounting, and MLS® compliance obligations. For VOW accounts, we retain account records for at least 180 days after the expiry of your password’s validity, and otherwise as required by the VOW Rules and MLS® Rules and Policies. When personal information is no longer required, we securely destroy, delete, or anonymize it.

13. Security Safeguards

We use physical, administrative, and technical safeguards appropriate to the sensitivity of the information, including email verification, encrypted password storage, session inactivity timeouts, restricted access on a need-to-know basis, and measures designed to detect and prevent unauthorized access, use, disclosure, and automated data harvesting. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If we become aware of a breach of security safeguards that creates a real risk of significant harm, we will notify affected individuals and the applicable privacy regulator(s) as required by law.

14. Accuracy

We will make reasonable efforts to keep personal information as accurate, complete, and up to date as necessary for the purposes for which it is used. You can help us by keeping your account and contact information current and by promptly notifying us of any changes.

15. Children’s Privacy

The Site and VOW are not directed to, and are not intended for use by, children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

16. Your Privacy Rights

Subject to limited exceptions provided by law, you have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or incomplete personal information;
• request that we stop using or disclosing your personal information for particular purposes, including marketing;
• withdraw consent, subject to legal and contractual restrictions and reasonable notice; and
• request the deletion of personal information we no longer need for the purposes for which it was collected, subject to our legal, regulatory, and MLS® record-keeping obligations.

To exercise any of these rights, contact us using the details in Section 18. We may need to verify your identity before responding, and we will respond within the timelines required by applicable law.

17. Complaints

If you have concerns about how we have handled your personal information, please contact us first so we can try to resolve the issue (see Section 18). You also have the right to file a complaint with:

• Office of the Privacy Commissioner of Canada — 30 Victoria Street, Gatineau, QC K1A 1H3 — priv.gc.ca
• Information and Privacy Commissioner of Ontario (for certain matters) — ipc.on.ca
• Commission d’accès à l’information du Québec (for residents of Quebec) — cai.gouv.qc.ca
• Real Estate Council of Ontario (RECO), for concerns relating to a registrant’s conduct — reco.on.ca

18. Accessible Formats

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (“AODA“), this Policy is available in an accessible format, or with appropriate communication supports, upon request. Please contact us using the details below.

19. Third-Party Links

The Site may contain links to third-party websites, including builder, developer, or partner sites, and social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any site you visit.

20. Changes to This Policy

We may update this Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top of this Policy indicates when it was last revised. Material changes will be posted on this page, and, where required by law, we will provide additional notice.

21. Contact Us

For questions, requests, or complaints about this Policy or our handling of your personal information, please contact our Privacy Officer:

The Realty Bulls Brokerage

6660 Kennedy Rd S #209, Mississauga, ON L5T 2M9, Canada

Phone: +1 (647) 892-1234

Email: [email protected]

This document is a template intended to help The Realty Bulls Brokerage update its website privacy policy. It is provided for general informational purposes only and does not constitute legal advice. We recommend having it reviewed by a lawyer licensed in Ontario/Canada familiar with PIPEDA, TRESA, and MLS®/VOW compliance before publishing, and inserting the brokerage’s RECO registration number where indicated.